Director, Product Management

The role

The Product Management team is committed to the customer and their user experience. The team ensures the site delivers a top notch experience. The Product Management team, and this role, is critical to the growth of the overall business. 

The Director role is responsible for leading large scale projects from product discovery to launch. The role is responsible for initiatives that can dramatically impact the business, and the individual within this role should exude passion about the responsibility that this role entails.

You:

  • You are passionate about the web, eCommerce, mobile, and the overall customer experience
  • You are visionary, and thrive on coming up with creative product ideas that are disruptive
  • You have a strong understanding of established web and mobile standards and UI best practices, and a curiosity about emerging technologies
  • You enjoy making people’s lives easier
  • You are a creative problem solver who looks beyond what people say and focuses on what they need
  • You are not afraid to drive an issue forward when necessary, but you know how to prioritize based on business need
  • You can think big picture, but understand how to manage a project to focus on iterative changes that can make large impacts

Key Responsibilities:

  • Identify business opportunities
  • Cultivate an intimate understanding of the end user, whether it’s our customer or internal business user
  • Collaborate with business owners to understand business needs and requirements
  • Own large scale projects throughout the entire product lifecycle; including post-launch follow-ups regarding metrics and areas for improvement
  • Iterate through wireframes to convey specifications and interaction models that best suit user needs, then partner with designers to create a compelling visual experience
  • Break long term goals and projects into short term wins that allow us to learn and iterate quickly
  • Negotiate scope and proactively address problems
  • User Acceptance testing of all requests before they launch
  • Maintain close relationships with technology to ensure that all requirements are clearly understood; adjusting details/scope as necessary
  • Involved in primary research such as Usability testing and Focus group
  • Active competitive analysis of other sites to continually identify ways to grow the user experience
  • ROI analysis on new project opportunities, to assist with prioritization discussions

Requirements:

  • Bachelor’s or Master's degree in related field
  • Minimum of five years product management experience with web, mobile, or technology products
  • Outstanding organization skills
  • Excellent written and oral capabilities
  • Expert knowledge about the Web and Mobile. Also, comfortable with technology
  • Experience bringing web and mobile products from conception to implementation, including defining and communicating specifications, managing resources, and leading cross-functional teams
  • Experience with web analytic tools such as Google Analytics

Perks

  • It’s a chance to be at the start of something huge that will revolutionize an industry and deliver magical experiences to our customers. We are a business that makes people feel better about themselves
  • You will be empowered to be an entrepreneur - not just to have a big idea but to implement it, test it and make it better
  • A team of diverse, brilliant individuals who will dazzle you with their intelligence and their kindness
  • Incredible monthly team events and an annual birthday party that puts the party planning gods to shame
  • Ownership - we are a collaborative culture where you will constantly be learning and you will NEVER EVER be bored
  • Complete transparency - we all sit together, there are no walls and no limits to what you can achieve here

To apply, e-mail Hillary@JanePartners